Investigating Web Panel, G5, and Web-1 Downtime on 8 Dec 2025 16:13:05 (UTC+00:00)
Resolved on 10 Dec 2025 14:23:42 (UTC+00:00)
The G2 server has been decommissioned. All services previously running on G2 have been successfully migrated to other available nodes.
All services are now fully operational.
We apologize for the inconvenience caused during this disruption.
The G2 server has been decommissioned. All services previously running on G2 have been successfully migrated to other available nodes.
All services are now fully operational.
We apologize for the inconvenience caused during this disruption.
Completed on 9 Dec 2025 06:47:24 (UTC+00:00)
The outage affecting the Web1 and Webpanel services has been resolved, and both are now operating normally.
The root cause was identified as an incorrect High Availability (HA) configuration, which caused improper migration of the services.
The incorrect settings have been corrected, and service stability has been verified.
Thank you for your patience during this recovery period.
The outage affecting the Web1 and Webpanel services has been resolved, and both are now operating normally.
The root cause was identified as an incorrect High Availability (HA) configuration, which caused improper migration of the services.
The incorrect settings have been corrected, and service stability has been verified.
Thank you for your patience during this recovery period.
In progress on 9 Dec 2025 02:00:25 (UTC+00:00)
We are currently experiencing an unscheduled outage affecting the following services:
Web1
Webpanel
Our team has acknowledged the issue and is actively engaged in the investigation and recovery process.
We will provide an update with an estimated time of restoration (ETA) as soon as our diagnosis is complete.
Thank you for your patience.
We are currently experiencing an unscheduled outage affecting the following services:
Web1
Webpanel
Our team has acknowledged the issue and is actively engaged in the investigation and recovery process.
We will provide an update with an estimated time of restoration (ETA) as soon as our diagnosis is complete.
Thank you for your patience.
Investigating on 8 Dec 2025 16:13:05 (UTC+00:00)
We have detected an issue causing downtime for our web panel, G5, and Web-1 services. We are actively investigating the cause and working on a resolution.
We have detected an issue causing downtime for our web panel, G5, and Web-1 services. We are actively investigating the cause and working on a resolution.